1. Introduction

Harmony Intelligence Inc. ("Harmony," "we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our websites, applications, APIs, and related services (collectively, the "Services").

2. Scope

This Policy applies to all visitors, customers, and end-users of the Services worldwide, except where a separate privacy notice is expressly provided.

3. Information We Collect

CategoryExamplesSourceInformation you provideAccount details (name, email, company), payment information, support tickets, content you upload (videos, text, data)YouIntegrations & third-party connectionsData pulled from linked tools (e.g., CRM, email, cloud storage)You and authorized third partiesAutomatically collected dataIP address, device type, browser, operating system, referring URLs, usage metadata, cookies & similar technologiesYour deviceInferred/derived dataInsights we generate from your content (e.g., AI outputs, enrichment results)Harmony analyticsPublic & commercial sourcesBusiness emails, social profiles, company info, demographic & technographic dataLicensed vendors, public websites

4. How We Use Information

We process personal information to:

• Provide and maintain the Services (create accounts, run workflows, generate AI outputs).

• Improve and develop new features (analytics, debugging, research).

• Secure the Services (fraud prevention, incident detection).

• Process payments and manage subscriptions.

• Communicate with you (product updates, security alerts, marketing—where permitted).

• Comply with law and enforce our Terms of Service.

5. Legal Bases for Processing (EEA/UK Users)

We rely on one or more of the following bases: (i) performance of a contract; (ii) legitimate interests (e.g., product improvement, security); (iii) your consent (for marketing cookies, certain integrations); (iv) compliance with legal obligations.

6. How We Share Information

We never sell personal information. We disclose data only:

RecipientPurposeService providers & subprocessorsCloud hosting, payment processing, customer support, analytics, AI infrastructureAffiliates & corporate groupInternal business operationsLegal & complianceTo comply with subpoenas, court orders, or lawful requestsBusiness transfersIn connection with a merger, acquisition, or asset saleAggregated or de-identified dataFor research, benchmarking, or marketing insights

7. International Transfers

We are headquartered in the United States and use global infrastructure. Where required, we implement EU Standard Contractual Clauses, UK IDTA, or other legally recognized safeguards for cross-border transfers.

8. Data Retention

We retain personal information for as long as necessary to (i) provide the Services, (ii) comply with legal obligations, (iii) resolve disputes, and (iv) enforce agreements. You may request deletion at any time (Section 10).

9. Data Security

We use administrative, technical, and physical safeguards—such as encryption in transit and at rest, access controls, and regular penetration testing—to protect information. No system is 100% secure; you use the Services at your own risk.

10. Your Rights & Choices

JurisdictionRightsGlobalAccess, correction, deletion, portability, restrict/opt-out of marketingEEA/UK (GDPR)Object to processing, withdraw consent, lodge complaint with supervisory authorityCalifornia (CCPA/CPRA)Know, delete, correct, opt-out of "sale"/"sharing," limit use of sensitive personal informationVirginia/Colorado/Utah/ConnecticutSimilar rights to California users

You may exercise rights by emailing ops@heyharmony.ai. We will verify your identity before responding.

11. Cookies & Tracking Technologies

We use cookies, pixels, and local storage to (i) remember preferences, (ii) keep you logged in, (iii) measure usage, and (iv) serve relevant ads. You can manage cookies in your browser or opt-out of analytics/marketing cookies via our cookie banner.

12. Text Messaging Consent

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

13. Children's Privacy

The Services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

14. Third-Party Services & Links

Our Services may link to or integrate with third-party sites and APIs. Their privacy practices are governed by their own policies, which we do not control.

15. Changes to This Policy

We may update this Policy periodically. Material changes will be posted on our website or notified via email. The "Last updated" date reflects the effective date.

16. Contact Us

For questions, concerns, or data requests: ops@heyharmony.ai

Harmony Intelligence Inc.
Attn: Privacy