MANUFACTURING · DISTRIBUTION · PRODUCE

AI Automation for Produce.

Harmony digitizes paper receiving QC sheets and ripening room logs, flags shrink before it becomes dumps, keeps PACA traceability recall-ready, and puts AI on pricing and AR. One AI-native operating system over everything: your floor, your machines, and the software you already run. No rip-and-replace.

Start with a pilot ROI Calculators & Tools

THE PROCESS

First a digital transformation. Then an AI transformation.

FIG. 01 · THE TWO ARCS

ARC 1 · DIGITAL

ARC 2 · AI

Data engineering is the work.AI is what it unlocks.

THE PHASED ROLLOUT

Three phases of a digital and AI transformation.

PHASE 01

PHASE 1

Lay the Data Foundation · Digitization

Every pen-and-paper record digitized at the station, every software system connected, and all of the data unified into one live layer. The digital transformation starts here.

PHASE 02

PHASE 2

Production & Operations Scale

Factory operations turn proactive: live sensors and machine data, the AI scheduling board, predictive maintenance before failure.

PHASE 03

PHASE 3

AI-Native Operations

Agents across the floor and the back office act on the live layer: quality signals, reports, copilots. Humans approve.

AI USE CASES

Eleven ways the AI layer earns its keep.

Index · 10 use cases

U1

Paperwork Digitization

Use case 01 · PEN, PAPER & EXCEL

Problem. Receiving QC sheets on clipboards, ripening room logs walked by hand, pack-out tallies penciled at the line, lot logs rebuilt in Excel days after the product shipped.

Harmony AI Solution. Captured once at the dock and the room on tablets. AI flags out-of-range entries the moment they are written.

U2

AI Search Across All Data

Use case 02 · AI SEARCH

Problem. "What's this account's margin on strawberries this month?" "Which lots shipped to that chain?" means an ERP export, an inbox dig, and a call to the sales desk.

Harmony AI Solution. Answered in seconds with sources shown, across the ERP, inboxes, and SKU history. Department-scoped agents for sales, buying, and AR.

U3

AI Production Scheduling

Use case 03 · AI SCHEDULING & ROUTING

Problem. Order cutoffs, cooler inventory, truck capacity, and delivery windows juggled by hand every afternoon, and re-juggled when the late orders land.

Harmony AI Solution. AI scheduling sequences orders and routes against inventory, capacity, and delivery windows, and proposes the per-stop plan. The router stays in charge and approves.

U4

Live Machine Data

Use case 04 · LIVE EQUIPMENT DATA

Problem. Cooler temps are walked on a clipboard every few hours and ripening room cycles are logged by hand. A room that drifted overnight is discovered in the morning, after the fruit is already damaged.

Harmony AI Solution. Direct PLC and sensor connections, Allen-Bradley/Rockwell, Siemens, Omron, or any other brand, via OPC UA or whatever the equipment speaks.

U5

AI Workflow Automation

Use case 05 · SHRINK & ROTATION

Problem. Shelf life is measured in days. Rotation misses are found when a picker finds them.

Harmony AI Solution. ML watches lot age, room history, and rotation against velocity, and flags the lots aging out and the rotation misses before they become dumps.

U6

Ripening Room Management

Use case 06 · RIPENING ROOM MANAGEMENT

Problem. Room schedules on a whiteboard, pull dates in the ripener's head, and no record connecting the cycle a lot ran to how it arrived at the customer.

Harmony AI Solution. Room schedules, pull dates, and quality outcomes tied to each lot in one layer.

U7

RFID + Serial Genealogy

Use case 07 · PACA & TRACEABILITY

Problem. A traceback request triggers a day of binders, lot logs, and phone calls, with the clock running and a chain's food-safety team waiting.

Harmony AI Solution. Lots captured at receiving, storage, pick, and delivery. One-up/one-back traceback answers in seconds, recall-ready, with the records attached in formats your auditor recognizes.

U8

Yield Optimization

Use case 08 · PACK-OUT YIELD

Problem. Pack-out tallied on paper after the fact. A grower lot that packs light runs for weeks before anyone sees it, and the claim window closes with it.

Harmony AI Solution. Pack-out yield tracked live by lot and by packer.

U9

Back-Office AI Automations

Use case 09 · FULL-SCOPE AI AGENTS · FINANCE, SALES, PROCUREMENT, LOGISTICS

Problem. The aging lands daily as thousands of rows and collectors work it top-down from memory.

Harmony AI Solution. Full-scope AI agents run the workflows across financial, sales, procurement, and logistics: deductions and AR worked automatically, POs parsed from the inbox, and reports written before the morning meeting.

Scope. Financials, sales, procurement, and logistics automations, in the same platform.

U10

Inventory + Shortage Intelligence

Use case 10 · INVENTORY & DOCUMENT AI

Problem. Counts drift across rooms and coolers, buying runs on gut and last week's memory, and years of paper invoices and handwritten driver notes sit in boxes nobody can search.

Harmony AI Solution. An AI-maintained true-stock layer across rooms and coolers, with buying proposals against velocity and shelf life.

01 / 10

YOUR LIKELY STACK

The systems and machines we meet on your floor.

SYSTEMS

Produce ProFamous SoftwareNetSuiteSageHomegrown AS/400-era ERPsOmnitracs / RoadnetDescartes routingWMSExcelCustom appsLocal servers

MACHINES

Floor and bench scalesBarcode scannersCooler temperature sensorsRipening-room temperature and ethylene sensorsDock equipmentLabel printers

You might run any of these. Or none of them. Harmony is software and hardware agnostic, and we connect live machine data from any PLC brand and any software or custom app.

AI AGENTS

Agents that watch, flag, and act. Humans decide.

Shrink & Rotation Watch

Ripening Room Sentinel

PACA Trace Agent

Pack-Out Yield Agent

USDA Market Price Agent

AR Collections Copilot

Account Churn Watch

PO Inbox Parser

Morning Report Writer

Custom Agents, built for your floor and back office

THE PATTERN WE SEE

The problems we see on every produce floor, and why they happen.

The ERP, routing, and ripening rooms never connect

The same grower lot is named three different ways across the AS/400, the WMS, and the inbox.

Receiving QC and room logs are tracked on paper

QC sheets sit on clipboards at the dock, ripening room temps and ethylene cycles are walked and logged by hand, and pack-out tallies are penciled at the line.

AR aging is thousands of rows, worked from memory

Vendor POs are keyed from the inbox by hand, and collections run on memory and whoever shouts loudest.

Shrink is discovered after the product is dumped

A lot ages out in the back of a cooler, a rotation miss surfaces at pick, and a shrinking account shows up only when it stops ordering.

The back office runs on manual work

POs are typed in from emails, invoices keyed into the ERP, deductions and AR worked from spreadsheets, and reports built by hand before the morning meeting.

THE PILOT

$15–20K. 4–6 weeks. One painful problem.

We pick one specific pain point, send engineers to live in your factory for 4–6 weeks, and solve it. One-time payment, working software by week 3, and no obligation to go further. If you do, you choose the modules that you like.

FIRST CALLSECOND CALLCHOOSE PILOTDATA ACCESS FROM ITON-SITEBUILDTESTROIREVIEW

Start with a pilot →Book a Demo →

QUESTIONS, ANSWERED

Can you handle PACA and food-safety traceback?

One-up/one-back lot capture goes in at receiving, storage, pick, and delivery as part of the digital transformation. A traceback that used to take a day of binders and phone calls answers in seconds, recall-ready, with records kept in formats your auditor and your chain customers recognize.

Can you get live data off our coolers and ripening rooms?

Yes. Direct PLC and sensor connections, Allen-Bradley/Rockwell, Siemens, Omron, Mitsubishi, or any other brand, via OPC UA or whatever the equipment speaks, plus scales and dock sensors. Temps and ethylene cycles stream into the AI layer in real time, with drift flagged the hour it starts instead of the morning after.

Do you replace our ERP or routing software?

Additive by default. The AI layer sits on top of what you already run, and when a system deserves to be replaced, we replace it. Produce Pro, Famous, NetSuite, Sage, a homegrown AS/400-era ERP, Omnitracs or Descartes routing: software and hardware agnostic. First a digital transformation. Then an AI transformation.

How does the AI get our data?

Read-only connections, scheduled exports, or on-prem. Security is reviewed together in scoping. Read-only pilots: every agent proposes, a person approves. Data engineering is the work. AI is what it unlocks.

Do you work remotely?

No. We always start a pilot in person and on-site, with forward-deployed engineers on your floor. Very rarely do we do anything remotely.

What does it cost after the pilot?

A per-facility annual platform: unlimited seats, no user fees, hardware at cost. The pilot itself is $15-20K over 4-6 weeks against one painful problem, with working software by week 3.

When every lot's age and every account's trend are visible in real time, shrink and write-offs stop being the cost of doing business.

Start a scoping conversation →

ADJACENT FLOORS WE RUN

Meat & Seafood →Dairy →Bakery Ingredients →